privacy policy

In order to protect individual rights, in particular in relation to automated processing, and in order to be transparent with the User, has established a policy setting out all such processing, the purposes and legitimation of it, and also the tools available to the User to enable him/her to exercise his/her rights.

Browsing this website implies full acceptance of the following provisions and conditions of use. The use of cookies will be accepted. If you do not agree, please send an e-mail at

The current version of this privacy policy is the only one applicable for the duration of your use of the website until a replacement version is available.

For further information on the protection of personal data, we encourage you to view the website of the AEPD (Spanish Data Protection Agency) /index-ides-idphp.php

1. Data collection


Personal data refers to all information related to an identified or identifiable natural person (data subject). An identifiable person is one who can be identified, directly or indirectly, in particular, by reference to a name, an identification number (DNI, NIF, NIE, passport) or one or more specific elements specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

Generally, data that will be collected includes: name and surname, e-mail address, telephone number, date of birth, and data related to means of payment. Other types of data may be collected, in which case the User will be informed.

When you access our website, our system automatically collects and stores certain information related to your device and browser. This includes your IP address, as well as details about the word processing software you are using, its versions, and the type of device you are using (such as a desktop computer, laptop, tablet, etc.).

2. For what purpose is your personal data processed?

The purpose of the processing of personal data that may be collected is to use it mainly by TRANSLATIUM MULTILINGUAL SERVICES S.L.U. to manage its relationship with you, to be able to offer you products and services in accordance with your interests, to improve your user experience and, where relevant, to process your requests, requests or orders. A commercial profile will be drawn up on the basis of the information you provide. No automated decisions will be made on the basis of this profile.

The data provided will be kept for as long as the commercial relationship is maintained, provided that the data subject does not
request its deletion, or for the years necessary to comply with legal obligations.

It will be placed in the customer’s file and its processing will be duly recorded in the registry that TRANSLATIUM MULTILINGUAL SERVICES S.L.U. must maintain (before 25 May, 2018 it could also be included in the file created with the personal data registered at the AEPD ―Spanish Data Protection Agency― or the competent body of the respective Autonomous Community).

3. What is the legal justification for the processing of your data?

The legal basis for the processing of your personal data is:

– The proper execution or performance of the contract

– The legitimate interests of TRANSLATIUM MULTILINGUAL SERVICES S.L.U.

4. To which recipients will the data be communicated?

The User’s personal data may eventually be communicated to third parties related to TRANSLATIUM MULTILINGUAL SERVICES S.L.U. by contract for the performance of the tasks necessary for the management of your account as a customer, without you having to give your authorization for this.

Also, when communications have to be made to the authorities in the event that the User has carried out actions contrary to the Law or has not complied with the content of the legal notice.

The User’s data may be communicated to other group companies, if any, for internal administrative purposes that may involve the processing of such data.

The User’s personal data may be transferred to a third country or to an international organisation, but the User must be informed that such a transfer is to take place, and regarding the conditions of the transfer, and the recipient.

When some data is compulsory to access specific functionalities of the website, TRANSLATIUM MULTILINGUAL SERVICES S.L.U. will indicate this compulsory nature at the time it collects the User’s data.

5. Cookies

During initial navigation an explanatory banner on the use of cookies will appear, including the possibility of accepting all cookies, or only technical cookies, essential for the operation of the platform, excluding analytical and advertising cookies.

For more information, please see our Cookie Policy.

6. User rights

Users are informed of the possibility of exercising their data access, rectification, erasure and objection rights. Each person also has the right to limit the processing of personal data concerning him/her, the right to erase personal data transmitted to the data controller, and the right to data portability.

A user may lodge a complaint with the AEPD (Spanish Data Protection Agency) or the competent body of the respective Autonomous Community when he/she has not obtained a satisfactory solution in the exercise of his/her rights by means of a letter addressed to the same.

Unless the User objects, by sending an email to, his/her data may be used, where appropriate, to send commercial information from Translatium Multilingual Services S.L.U.

The data provided will be kept for as long as the business relationship is maintained, or for as many years as are necessary to comply with legal obligations.

The User is responsible for the accuracy of the information provided through this website and must keep it updated so that it reflects current reality. The User is responsible for any false or inaccurate information provided and for any damage, inconveniences or problems that may be caused to Translatium Multilingual Services S.L.U., or to third parties.

This information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent access to or improper use of your data, its manipulation, deterioration or loss.

However, the User must bear in mind that the security of computer systems is never perfect. When personal data is provided over the Internet, such information may be collected without your consent and processed by unauthorised third parties. Translatium Multilingual Services S.L.U. waives any type of responsibility for the consequences of these acts for the User, if he/she voluntarily published the information.

You may access and exercise these rights by sending a written and signed request to Cardenal Silíceo 25, Madrid 28002, Spain, enclosing a photocopy of your ID card or equivalent document.

Applications can also be sent to the following e-mail address:

These rights will be dealt with within 1 month, which may be extended to 2 months if the complexity of the request, or the number of requests received, so requires. This is without prejudice to the duty to retain certain data under the legal terms and until the possible liabilities arising from a possible processing or, where relevant, a contractual relationship, expire.

In addition to the above, and with regard to data protection regulations, users who so request may organise the destination of their data after their death.



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